Priority Service
Preventive Maintenance Programs |
Gold |
Platinum |
Remote |
Full Backup |
|
√ |
√ |
Incremental Back Up |
√ |
√ |
√ |
Hard Drive Defrag |
√ |
√ |
√ |
Spyware Check |
√ |
√ |
√ |
Adware Check |
√ |
√ |
√ |
Virus Check |
√ |
√ |
√ |
OS Updates |
√ |
√ |
√ |
Virus Protection Updates |
√ |
√ |
√ |
Spyware Protection Updates |
√ |
√ |
√ |
Start Up / Memory Tuner |
√ |
√ |
√ |
Security Analysis |
√ |
√ |
√ |
Error Log Analysis |
√ |
√ |
√ |
Punch List Consultation |
|
√ |
|
Software Install |
|
√ |
|
Labor Repair Insurance |
|
√ |
|
Hardware Replace Insurance |
|
|
|
& Ext Component Cleaning |
|
√ |
|
Firewall Protection Checkup |
|
√ |
|
Hardware / Software Discount |
25% |
Wholesale |
N/A |
Per Computer a Month 1st Sys |
$ 85.00 |
$ 105.00 |
$35.00 |
Per Computer a Month 2nd+ Sys ea |
$ 45.00 |
$ 55.00 |
$15.00 |
Our business customers that have subscribed to a service agreement automatically receive priority service when requesting service!
We are honest and straight-forward technicians who care about your satisfaction. As seasoned IT consultants you will find us very efficient and helpful. All our work includes Tips and advice and helpful After Sale email Support.
There are two reasons for data loss; either there was no backup or the media used failed to successfully capture the data. To reduce the possibility of data loss we maintain backups on CDRW, Jazz or flash disk. Backups are verified during each service visit to ensure that critical data is being safely captured. In the event of a system failure data will be transferred to another working system while repairs are being made.
Dust is one of the leading causes of hardware failure. All moving components are thoroughly cleaned and lubricated during service visits. The case is opened and dust is removed from the motherboard and all system boards. The CPU fan, power supply fan and any other board fans are cleaned, lubricated and tested.
External components such as keyboard, mouse, monitor and printers are cleaned of dust and debris and all cable connections are checked.
Operating system updates and patches are downloaded and installed to ensure that your system has the most current version of the OS software.
Operating system updates and patches are downloaded and installed to ensure that your system has the most current version of the OS software.
Internet browser software updates or upgrades are performed as software changes become available. Updated component drivers are installed as they become. Hardware configurations are checked to be sure that they are operating efficiently and without conflict. Defrag and scan disk maintenance programs are run to detect any problems that your hard drive may have. Specialty error diagnostic software is run on other system components to verify that they are in good working order. Hard drive file organization is checked. |